Notice
Undefined offset: 480
ee/legacy/libraries/relationship_parser/Parser.php, line 39
Notice
Trying to access array offset on value of type null
ee/legacy/libraries/Channel_entries_parser.php, line 165
Notice
Trying to access array offset on value of type null
ee/legacy/libraries/channel_entries_parser/Parser.php, line 386
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 209
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 210
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 212
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 213
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 217
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 217
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 255
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/components/Custom_field_pair.php, line 82
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 55
Notice
Undefined index: edit_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 56
Notice
Undefined index: recent_comment_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 57
Notice
Undefined index: expiration_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 58
Notice
Undefined index: comment_expiration_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 59
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 83
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 83
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 88
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 89
Notice
Undefined index: edit_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 90
Notice
Undefined index: allow_comments
ee/legacy/libraries/channel_entries_parser/Parser.php, line 650
Notice
Undefined index: comment_expiration_date
ee/legacy/libraries/channel_entries_parser/Parser.php, line 664
Notice
Undefined index: channel_title
ee/legacy/libraries/channel_entries_parser/Parser.php, line 524
Notice
Undefined index: channel_name
ee/legacy/libraries/channel_entries_parser/Parser.php, line 525
Notice
Undefined index: screen_name
ee/legacy/libraries/channel_entries_parser/Parser.php, line 526
Notice
Undefined index: username
ee/legacy/libraries/channel_entries_parser/Parser.php, line 526
Notice
Undefined index: photo_width
ee/legacy/libraries/channel_entries_parser/Parser.php, line 528
Notice
Undefined index: photo_height
ee/legacy/libraries/channel_entries_parser/Parser.php, line 529
Notice
Undefined index: avatar_width
ee/legacy/libraries/channel_entries_parser/Parser.php, line 531
Notice
Undefined index: avatar_height
ee/legacy/libraries/channel_entries_parser/Parser.php, line 532
Notice
Undefined index: sig_img_width
ee/legacy/libraries/channel_entries_parser/Parser.php, line 534
Notice
Undefined index: sig_img_height
ee/legacy/libraries/channel_entries_parser/Parser.php, line 535
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/Parser.php, line 536
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 553
Notice
Undefined index: entry_site_id
ee/legacy/libraries/channel_entries_parser/components/Simple_variable.php, line 63
Notice
Undefined index: channel_url
ee/legacy/libraries/channel_entries_parser/components/Simple_variable.php, line 64
Notice
Undefined index: comment_url
ee/legacy/libraries/channel_entries_parser/components/Simple_variable.php, line 65
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/components/Custom_field.php, line 54
Notice
Undefined offset: 480
ee/legacy/libraries/relationship_parser/Parser.php, line 39
Notice
Trying to access array offset on value of type null
ee/legacy/libraries/Channel_entries_parser.php, line 165
Notice
Trying to access array offset on value of type null
ee/legacy/libraries/channel_entries_parser/Parser.php, line 386
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 209
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 210
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 212
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 213
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 217
Notice
Undefined index: entry_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 217
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 255
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/components/Custom_field_pair.php, line 82
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 55
Notice
Undefined index: edit_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 56
Notice
Undefined index: recent_comment_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 57
Notice
Undefined index: expiration_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 58
Notice
Undefined index: comment_expiration_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 59
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 83
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 83
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 88
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 89
Notice
Undefined index: edit_date
ee/legacy/libraries/channel_entries_parser/components/Date.php, line 90
Notice
Undefined index: allow_comments
ee/legacy/libraries/channel_entries_parser/Parser.php, line 650
Notice
Undefined index: comment_expiration_date
ee/legacy/libraries/channel_entries_parser/Parser.php, line 664
Notice
Undefined index: channel_title
ee/legacy/libraries/channel_entries_parser/Parser.php, line 524
Notice
Undefined index: channel_name
ee/legacy/libraries/channel_entries_parser/Parser.php, line 525
Notice
Undefined index: screen_name
ee/legacy/libraries/channel_entries_parser/Parser.php, line 526
Notice
Undefined index: username
ee/legacy/libraries/channel_entries_parser/Parser.php, line 526
Notice
Undefined index: photo_width
ee/legacy/libraries/channel_entries_parser/Parser.php, line 528
Notice
Undefined index: photo_height
ee/legacy/libraries/channel_entries_parser/Parser.php, line 529
Notice
Undefined index: avatar_width
ee/legacy/libraries/channel_entries_parser/Parser.php, line 531
Notice
Undefined index: avatar_height
ee/legacy/libraries/channel_entries_parser/Parser.php, line 532
Notice
Undefined index: sig_img_width
ee/legacy/libraries/channel_entries_parser/Parser.php, line 534
Notice
Undefined index: sig_img_height
ee/legacy/libraries/channel_entries_parser/Parser.php, line 535
Notice
Undefined index: entry_date
ee/legacy/libraries/channel_entries_parser/Parser.php, line 536
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/Parser.php, line 553
Notice
Undefined index: entry_site_id
ee/legacy/libraries/channel_entries_parser/components/Simple_variable.php, line 63
Notice
Undefined index: channel_url
ee/legacy/libraries/channel_entries_parser/components/Simple_variable.php, line 64
Notice
Undefined index: comment_url
ee/legacy/libraries/channel_entries_parser/components/Simple_variable.php, line 65
Notice
Undefined index: site_id
ee/legacy/libraries/channel_entries_parser/components/Custom_field.php, line 54
Warning
session_start(): Cannot start session when headers already sent
user/addons/gmaps/libraries/gmaps_library.php, line 40
Notice
Undefined variable: _SESSION
user/addons/gmaps/libraries/gmaps_library.php, line 41
Warning
session_start(): Cannot start session when headers already sent
user/addons/gmaps/libraries/gmaps_helper.php, line 565
Warning
session_start(): Cannot start session when headers already sent
user/addons/gmaps/libraries/gmaps_helper.php, line 565
Warning
Cannot modify header information - headers already sent by (output started at ee/legacy/core/Exceptions.php:120)
ee/EllisLab/ExpressionEngine/Boot/boot.common.php, line 493
Newsflash - FCA issues measures for customers facing financial difficulty - Hymans Robertson
Your browser appears to have Javascript disabled. Javascript is used on this website for key functionality such as list filters and form validation. Please consider enabling Javascript. You can find out how to do this in your browser by visiting enable-javascript.com
Newsflash
FCA issues measures for customers facing financial difficulty
15 May 2020
In light of the financial difficulty many consumers are finding themselves in during the COVID-19 pandemic, the FCA announced on Thursday 14th May a series of temporary measures for insurers and intermediaries.
These are aimed at alleviating some of those financial pressures where possible, by reducing the impact of temporary financial distress, and ensuring that customers continue to have insurance that meets their demands and needs.
The targeted measures come into effect on Monday 18th May and will be reviewed in the next 3 months.
They specifically ask providers to focus on instances when customers miss a payment or when they get in contact due to financial difficulty.
The measures also set out some actions providers could take, including
Reassessing the risk profile of customers. The FCA suggest this may have changed because of COVID-19 and there may be scope to offer customers materially lower premiums.
Working with customers to avoid the need for cancellation of necessary cover such as by considering payment deferrals. The FCA also suggests that firms should consider fair treatment of customers when assessing new premiums for customers who cancel and then return to the insurer.
Our view
This guidance is helpful for insurers thinking about how they can help customers at this time. It follows several measures, such as premium flexibility options, already announced by life insurers who have been proactive over the past few weeks in seeking ways to alleviate the financial pressures on their customers.
Insurers have been busy reviewing the impact of COVID-19 on their products and customers. In fact, according to a poll conducted by Hymans Robertson at the end of April 2020, reviewing the impact on customers and products is their main area of focus right now, ahead of reviewing assumptions or revising asset strategy.
Part of this focus on customers is about ensuring that existing products continue to deliver value, and it’s an area we are expecting more measures from the FCA by the end of the May.
The finalised guidance can be found here .
If you would like to discuss anything mentioned in this newsflash, please do get in touch .
Newsflash - FCA issues measures for customers facing financial difficulty
Download
Close
0 comments on this post